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Warranties

Every purchase through www.triabeauty.co.uk is risk-free. If for any reason you are not satisfied with your product, we will send you a full refund. You have 90 days to return your Hair Removal Laser, Age-Defying Laser and your Acne Clearing Blue Light. To return your item, simply call Customer Services on 0800 0484 322 or email at info@triabeauty.co.uk

RETURNS/REFUNDS

Every purchase through www.triabeauty.co.uk is risk-free. If for any reason you are not satisfied with your product, we will send you a full refund. You have 90 days to return your Hair Removal Laser, Age-Defying Laser and your Acne Clearing Blue Light.

To receive your refund, contact Tria Beauty Customer Services on 0800 0484 322. We will e-mail you a printable return slip with confirmation number to include with your return shipment, along with the address for returning the product. Please be sure to wrap the product securely prior to mailing. Return Authorisation is required for a refund. Returns without an authorisation will be sent back to the sender.

To be eligible to receive a refund, returns must be post-marked within 14 days from your initial contact with our Customer Services department.

We will inspect your return and issue you a full refund of the original purchase price for the returned product, less the amount of any damaged or missing items and the original shipping costs.

A confirmation e-mail will be sent to you once your refund has been processed. Please allow up to 10 days from receipt of your package for processing of your refund.

TRIA BEAUTY’S 1-YEAR WARRANTY

Tria Beauty is committed to quality. Each Tria Hair Removal Laser, Tria Age-Defying Laser or Tria Acne Clearing Blue Light is rigorously tested for quality and performance. Our limited, 1-year warranty covers defects in materials and workmanship of your Tria Hair Removal Laser, Tria Age-Defying Laser or Tria Acne Clearing Blue Light

WHAT IS COVERED BY THE LIMITED WARRANTY?

This 1-year limited warranty covers defects in materials and workmanship in your Tria Hair Removal Laser, Tria Age-Defying Laser or Tria Acne Clearing Blue Light if you purchased it from an authorised partner or directly from the manufacturer (Tria Beauty). Your 1-year limited warranty is valid for you alone, the original purchaser and cannot be transferred.

WHAT IS NOT COVERED BY THIS LIMITED WARRANTY?

This limited warranty is effective only if the Tria Hair Removal Laser, Tria Age-Defying Laser or Tria Acne Clearing Blue Light device is purchased and used in the United Kingdom. This limited warranty does not cover damage, defects, or failure caused by abuse or misuse; improper care; impact or insertion of foreign objects; vandalism; improper storage; improper or incorrectly performed maintenance or repair; application of harmful chemicals; Acts of God, fire, or water; abrasives; negligence; failure to follow manufacturer's instructions; loss of the Tria Hair Removal Laser or Age-Defying Laser or Blue Light device; normal wear and tear; alteration; overuse; professional use; or commercial use.

HOW LONG DOES THIS LIMITED WARRANTY LAST?

The limited warranty begins on the date of purchase and expires one year later. The warranty period is not extended for any period during which the Tria Hair Removal Laser, Tria Age-Defying Laser or Tria Acne Clearing Blue Light device is replaced by Tria Beauty during the warranty period.

What will Tria Beauty do if my Tria Hair Removal Laser, Tria Age-Defying Laser or Tria Acne Clearing Blue Light is defective?

If you discover a covered defect in your Tria Hair Removal Laser, Tria Age-Defying Laser or Tria Acne Clearing Blue Light before the 1-year warranty period expires, contact our Customer Services department for assistance. If it is indeed defective, we will replace your Tria Hair Removal Laser, Tria Age-Defying Laser or Tria Acne Clearing Blue Light device. Customer Services will contact you and keep you updated on the progress of return shipments. You may be required to show proof of purchase (for example a receipt) prior to the replacement of any Tria Hair Removal Laser, Tria Age-Defying Laser or Tria Acne Clearing Blue Light device covered by the limited warranty.

If we find that the defect in your Tria Hair Removal Laser, Tria Age-Defying Laser or Tria Acne Clearing Blue Light is not covered under this limited warranty, we will notify you about any service alternatives that are available on a fee basis.

If we find that your Tria Hair Removal Laser, Tria Age-Defying Laser or Tria Acne Clearing Blue Light device is not defective, we will notify you and return your Tria Hair Removal Laser, Tria Age-Defying Laser or Tria Acne Clearing Blue Light device to you.

All Limited Warranty services must be authorised and performed by Tria Beauty or a service provider authorised by Tria Beauty.

Warranty Limitations and Disclaimers

This warranty gives you specific legal rights, and is in addition to your statutory rights.

Your remedies for the breach of this Limited Warranty are limited solely to the Replacement of your Tria Hair Removal Laser, Age-Defying Laser or Blue Light device as set forth in this Warranty Statement.

In no event shall Tria Beauty be liable for any special, incidental, consequential, punitive, or indirect damages based upon breach of Warranty, breach of contract, tort (including negligence), or otherwise, even if Tria Beauty is advised or aware that such damages might arise. Such damages include, but are not limited to, loss of use of the Tria Hair Removal Laser , Age-Defying Laser or Blue Light device, cost of any substitute equipment, the claims of third parties, or damage to property.

Nothing in this Warranty excludes or limits our liability for death or personal injury caused by a defect in the Tria Hair Removal Laser , Age-Defying Laser or Blue Light device, or for any other liability that cannot be excluded or limited by law.

Product Changes

Tria Beauty reserves the right to make changes and improvements to its products without incurring any obligation to incorporate such improvements in products previously sold.

Disputes

This warranty and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

You agree that the courts of England and Wales shall have non-exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with this warranty or its subject matter or formation (including non-contractual disputes or claims).

Time for Filing Claims

Any claim for breach of this limited warranty must be commenced by within twelve (12) months following the original purchase of the Tria Hair Removal Laser, Age-Defying Laser or Blue Light device.

Entire Agreement

Unless modified in writing with both partie's signatures, these warranty terms, conditions, and limitations are understood to be the complete and exclusive agreement between the parties, superseding all prior agreements and representations, oral or written, and all other communications between the parties relating to the subject matter of these warranty terms. No employee of Tria Beauty or any other party (including without limitation distributors, dealers, and retailers) is authorised to make any warranty in addition to those made herein. Nothing in these warranty terms excludes or limits your statutory rights as a customer in respect of faulty or misdescribed goods or services.

Miscellaneous Terms

As used in this contract, "our", "we" and "us" refer to Tria Beauty. "You" refers to the original purchaser of the Tria Hair Removal Laser, Age-Defying Laser or Blue Light device. A waiver of strict compliance with any term herein shall not be deemed a continuing waiver or waive any other terms or conditions. We shall be excused from performance to the extent of any delay or inability to perform arising due to weather events, disasters, acts of terror, governmental action or regulation, labour or materials shortages or disputes, or other circumstances not under our control. If any term herein is illegal, invalid, or unenforceable, then such term shall be ignored, but the remaining terms and conditions shall remain in effect.